WorkOrder TS Support Database

Bookmark: Root \ Program Changes \ 0.7.x

0.7.x

Last Updated: 2011-11-18

Version 0.7.9

added the "Manager" user right. Any user with that right may receive e-mail notifications when a new ticket is created or if an existing ticket is marked as "Done".
dynamic fields can now be edited and searched. Standard FULLTEXT restrictions apply.
it is now possible to hide service types from customers when creating a new ticket. These service types are only hidden from the "new ticket" page.
fixed issue where HTML characters where printed on the guest key and notes pages.
made it easier to configure an external SMTP server.
added a "test your SMTP settings" page to the SMTP configuration page.
further improved the external smtp support

Version 0.7.8

added support for an smtp queue to remove the delay when saving a ticket.
Added support for tls smtp connections. I have tested this with Gmail and a few other servers. Please contact support if the new e-mail functions are not working with your server.
further improved the javascript logic responsible for checking all required fields.
improved the lookup speed of existing customers when creating a new customer. The javascript will only send the query every one second and will stop once it becomes too long.
added a simple interface to edit the technician notes fields. The link is on the main control panel menu.
fixed a display issue on tickets viewed by a customer.
Objects like the main menu are now cached to reduce the load on the database.

Version 0.7.7

implements the "required" option for dynamic fields
converts database to UTF-8

Version 0.7.6

free edition release

Version 0.7.5

back ported dynamic fields from 0.8.0-dev
fixed ticket search not searching the model field anymore
fixed Scheduler UI without a company logo
fixed Scheduler customer search
added option to specify what should be sent to GoogleMaps for route generation (Control Panel => "Layout and Default Settings" => first box)
fixed some display issues of special characters. (0.8.0 will be using UTF-8)
it is now possible to delete all instore service types.

Version 0.7.4

This new release fixes a few bugs, adds PHP 5.3+ compatibly and adds the new Note feature. This feature gives technicians the ability to quickly create basic webpages with text and attachments.
This feature is designed to give you a place to store notes for yourself or to share these notes via a special URL.

Version 0.7.1-1

Customers may experience login problems when customer logins are enabled
The refreshing store overview page would display two lists when assigned tickets where found.

Version 0.7.1

Added automatically updating store overview
Added "search existing customers" box to the new customer page.
fixed javascript and html script errors
fixed 0.7.0 maintenance contract bug

Version 0.7.0-1

Removed extra space from magic_quotes.php to prevent a session warning message

Version 0.7.0

Modified Control Panel, created configuration groups
Added links to customer login pages to the control panel
Fixed Internet Explorer issue not allowing ticket popup windows to be resized
Added "time tracking users and admins" to be used by disbatchers
License Key now displays Store Number and max clients in Control Panel
Added language files for new/edit tickets and store overview form
Added Boolean full-text searches
Added ticket stub popup
Added Touchscreen options
List of States is now stored in the database and can be customized via the Control Panel
It is now possible to select the required fields when adding a customer or creating a ticket
Added control values to specify the size of the Service Performed box and the Internal Tech Notes box
Modified style when listing tickets by category (configured via Control Panel)
Search results and the store overview are now split up into multiple pages
Added box to customize Technician Notification E-mails (Control Panel => E-mail and Upload Settings)
Added Box to customize Customer Notification E-mails (Control Panel => E-mail and Upload Settings)
Added timeout support for technicians
Further optimized new config and database class to reduce number of database queries per script run
Changes below are to the guest login side only
- "Print Checking Ticket" and "Service Performed" has been removed from the ticket overview page
- "Find Customer" and "Onsite Menu" has been removed
- "Store Overview" menu has been moved to the top left (property management skin)
- Removed bottom row of default guest login skin and moved Store Overview up.
- Fixed Guest key login, the fields line up properly now.
- Added option to deny guests to change account passwords
- Guests can search the same way as technicians (new fulltext) BUT all guest searches are limited to their own account so they will never see a ticket belonging to someone else.
- Added security option to allows more control over what guest can do to a ticket.
Guest Login Changes End
Fixed undefined variables in service contact forms
Fixed PHP error in frmDispDevice.php, missing closing ?>
Changed workorder.php to check for service contact creation before issuing an error due to missing make/model
Fixed wrong redirect when login expires in workorder_FormCustomerDetail.inc.php
Fixed missing include of config file in login.php
Fixed issue with new search function. It would return the Item ID and use it as the ticket ID.
Added new fulltext index for Item_model
Fixed file_downloads.php, it is displays the correct program version now
Fixed calendar.php not displaying company logo
Fixed invalid ticket counts in ticket_admin_overview.php
Added option to display assigned tickets above unassigned tickets in ticket_overview.php. IF ticket locks are not enabled.
Added field for the customer's email address to the ticket page if an address is stored

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