Professional Edition only features:

• Multi Branch Capable.
• Connect your WorkOrder TS database to Open Office Writer or Microsoft Word (Local Edition Only). Guide
• Save time spent on a ticket, get running total and monthly reports.Watch the Flash Video
• Main Menu can be customized, rename or translate the buttons and drop down menus.
• Add or remove preconfigured repair steps from In-store and On-site menu
• Customers can login and create their own tickets.
• Private or Internal notes field on tickets, these notes are not printed or displayed to the customer.
• GuestKey - Allow customer's to check the status of their ticket online. Watch the Flash Video
• Onsite Appointment Scheduler - Dynamically generated calendar, schedule appointments years from today.
• Upload unlimited files and store them with your tickets. View Image.
• Inform Technicians via E-Mail when new tickets are created. View Image.
• Save specific customer information in Customer Forms. Alarm or Gate Codes, Network IP layout, custom forms. Watch the Flash Video
• Simple Backup and Restore functions (Local Edition Only)
• Multi user login support and security control Watch the Flash Video
• Extended Control Panel - Set Default field values, customize program terminology to your industry.

Professional and Free Edition Features:

• Full Customer Database Search
• Complete Customer Database with Work History
• Does not require client software installation! (Multimedia Web Browser Required with JavaScript enabled)
• Program creates check-in tickets with customer signature fields and item tags
• Get the status of any ticket with one mouse click.
• Steps can be assigned to tickets. For example: Checked In, On Bench, Awaiting Call, Ready For Pickup
• Search all repair tickets for phrases, use it as a solution database